Flowers Made Easy
Delivery Information

Flower Delivery Information - Very Important


Special Delivery Details for - Valentine’s Day February 14th 2017

 

**Update 13th February 8pm -****

We are no longer accepting orders for delivery on Valentine's Day. Any order placed after this time will be delivered on the 15th. 

 

**Update 13th February 3pm -****

We are not longer accepting order for delivery outside of the Dublin area. If you proceed with an order for outside of this area your order will be delivered on the next available day. We will do our best to notify all our customers and will give you the option to cancel the order if you wish, however if some cases as it is such a busy time this may not be possible. 

***WE CANNOT GUARANTEE ANY SPECIFIC DELIVERY TIMES ON Tuesday February 14th - Please do however advise us of any and where possible we will do our VERY best to accommodate. ***

Please note we are expecting Dublin traffic to be even heavy due to the cold, wet weather that is scheduled. We are hoping that this will not lead to delays in deliveries however if this does occur it is unfortunately out of our control.

 

Please note the additional Valentine’s Day delivery information

We will deliver your bouquet as fast as we physically can. If it is to a business or an office we will do this between 9am and 5.30pm. If you know that the person you are delivering to will not be there, please let us know what time they will be there at in the additional comments field.

Phoning us won't get your order delivered faster. Every year from 9am enthusiastic customers call us and ask us if there bouquet has been delivered yet or to provide them with an approximate time, unfortunately this really is not possible on the busiest day of the year for us. Don't worry; you will be the first to know. We will update your order email with that information as soon as we know.

We may be delivering late in the day. We hope we won't be but when Valentine’s Day falls on a Tuesday, and depending on the weather and traffic situation, we may be delivering some bouquets after hours. This is completely out of our control and we will do everything we can to ensure that this doesn't happen, but at least you know.

We won't be able to accommodate changes of addresses half way through the day. The address you have imputed is the address we will deliver to. If the recipient isn't at the address we apologise, but unfortunately that is outside of our control.

We do our very best to have ALL our orders delivered in a timely manner however it is a very busy time and with circumstances that can be outside of our control such as traffic, weather etc., delays can occur. It is essential that we have a correct delivery address and contact number for the recipient, if this is not the case we cannot accept any responsibility for delayed delivery and/or failed delivery.

Please note that orders placed after 3pm on Monday 13th of  February for areas outside of Dublin are dependent upon a network of florist partners being available in that area. This can be an issue in certain rural areas in Ireland, and may incur additional delivery fees that are outside of our control, exact product being available and also the florist delivering earlier.

We wish all of our customer a very Happy Valentine’s Day

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We will do everything we can to make sure your flowers are successfully delivered as requested by you. Our job is made much easier when the following details are correct:

Standard Delivery Conditions:

The below information is critical to your order being delivered where you want and to whom you want. It is up to you to get it right.

Recipients Phone Number


Please provide us with a phone number for the recipient (preferably a mobile). Without this all bets are off. We will do our best but we cannot guarantee delivery.

Delivery Address


Please make sure the delivery address you provide is correct. If it is a house which is hard to find, please provide additional details in the "Additional Comments" field. Please ensure that the person will be home, especially if the recipient lives in an apartment.

Flower Delivery Times


We cannot guarantee specific delivery times; however, we do our best to accommodate realistic requests when planning our logistics. We will do our very best. Please let us know if someone is leaving work early, or if they won't be home until late etc.

Additional Information


In the shopping cart you will find a place for Additional Information field. This field is they so that you can help us help you. The more information you provide us about the location of the intended delivery address, the easier it is for us to get things right.

Nobody Home Policy


Our drivers tend to be logical people. They will do what makes sense depending on the situation they are face with if nobody is home. But generally speaking, this is what tends to happen:

  1. We will call the recipient (unless we are asked not too) and make arrangements with them.

  2. The next step we will take is to leave it with a neighbour and leave a Flowers Made Easy card in the door saying "Flowers left at number X"

  3. If all else fails we will bring it back to base and await further instructions from you, the sender.


Courier Deliveries


If a bouquet is being delivered by a courier, we will not be able to have the courier re routed or sent to a different address. If the driver doesn't find the recipient at home or has any issues in delivering, the bouquet will be brought back to their local depot where the recipient can collect the bouquet.

Change of Address

We don't accommodate changes of addresses half way through the day. The address you have imputed is the address we will deliver to. If the recipient isn't at the address we apologise, but unfortunately that is outside of our control.

Hospital Flower Deliveries


Please note that some hospitals, and some wards within other hospitals cannot accept flower deliveries. Please do your best to find out about your hospital before placing your order.

Funeral Flower Deliveries


Funeral Flowers are guaranteed. Please provide as much information as is possible in the Additional Comments field. We will look after the rest.

Urgent Flower Deliveries


We can sometimes arrange last minute flower orders. Please call us on 00 353 1 2176100 to see what we can do.

DELIVERY OPTIONS:


Same Day Flower Delivery

This service is carried out by Flowers Made Easy where possible, or by our handpicked network of local florists around the world, where the address falls outside of our own delivery areas.

Next Day Flower Delivery


For Flower Deliver anywhere on the Island of Ireland, next day delivery is completed centrally from Flowers HQ in Sandyford, Dublin. This ensures that we can provide a top notch product delivered directly by Flowers Made Easy to you recipient.

Public / Bank Holiday Flower Delivery


Unfortunately we are closed on public holidays but only in the country where the public holiday effects. Click here for a list of these days for the different countries.

 Sunday Flower Delivery


We are closed on Sundays except for Mothers Day. Mothers Day in Ireland is the 6th of March, 2016.

International Flower Delivery


Flowers Made Easy have a presence in the following countries:

United Kingdom

Ireland

Australia

New Zealand

America

We also have partners all over the world so International Delivery is no problem for most countries, if you want to check, give us a call on 0035312176100

We also have a handpicked network of partner florists in every corner of the world.

For International Deliveries click here: International Flower Delivery

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