Refund policy

CANCELLATION OF ORDERS
Cancellation requests received at min.12 hours prior to the scheduled delivery date for deliveries within Ireland, will incur an administration fee of €50.00. Customers may opt for the gift voucher to the full value of the order if they wish to avoid cancellation fees. Please contact our Customer Service on 012176100 (int: +35312176100) to discuss your options.

Cancellations received after the applicable period stated above, are void.
If the cancellation is authorised the difference will be refunded, within 3 - 5 working days, or at the discretion of the customer’s bank/financial institution.
Flowers Made Easy is unable to cancel orders that are already prepared and/or are with a courier for delivery.

PRICING AND TRANSACTIONS
All prices quoted, unless otherwise stated, are inclusive of VAT.
All prices, unless otherwise stated, are quoted in Euro or the selected currency chosen by the customer.

III. Product prices do not include delivery fees.
In the event a customer is entitled to a refund, the refund will be made to the original credit card or paypal account used.

We accept payment by Visa, Mastercard, American Express & Paypal.
When providing your credit or debit card details you are agreeing that you are authorised to use that card and it must have sufficient available funds to cover your charges.

By providing your credit card you are agreeing to allow us to remotely store your card details with Realex Payments for future orders.

CANCELLATION BY US
We reserve the right to cancel the contract between us if:
We have insufficient stock to deliver the Products you have ordered;. The price or description of the Products was listed incorrectly due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by email and refund any sum paid by you to your credit or debit card. We will not be obliged to offer any compensation for loss or disappointment suffered by you.